Data Protection and Security

At Epic Craftings, we value the trust you place in us and are committed to maintaining your privacy. This privacy policy explains how we collect, process, and protect your personal data in compliance with legal regulations. By using our website and services, you agree to the terms outlined here. For any privacy-related inquiries, you can reach us at sales@epiccraftings.com.

Personal Data Collection and Use

We collect personal data to facilitate order processing, enhance your shopping experience, and keep you informed about our products and offers. This includes information like your name, address, email address, and order history. We may share your data with third parties to fulfill orders, provide payment processing, and improve our services.

Newsletter Subscription

When you subscribe to our newsletter, you consent to receiving emails about our products and updates. You can opt-out or withdraw this consent at any time by using the provided unsubscribe link or contacting us at sales@epiccraftings.com.

Cookies and Tracking Technologies

We use cookies and tracking technologies to improve user experience, analyze site usage, and personalize content. These technologies help us understand your preferences and tailor our offerings accordingly. You can manage cookie settings in your browser, though certain features may be limited if cookies are disabled.

Retargeting and Remarketing

We employ retargeting and remarketing technologies to provide personalized advertising based on your interactions with our site. Third-party providers use cookies to deliver relevant ads on external platforms. You can opt-out of these features through the providers' cookie opt-out pages.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect data, which is processed in anonymized forms. You can prevent Google Analytics from tracking your activity by adjusting your browser settings or using a browser plugin.

Hotjar

Hotjar helps us understand user behavior to enhance your experience on our site. It collects anonymized data such as IP addresses, device information, and interactions with our pages. This information is used to improve our services and is not linked to personal identities.

Social Plugins

Our site features social plugins from platforms like Facebook, Google+, Twitter, and Pinterest. These plugins may collect data about your interactions and are subject to the respective platform's privacy policies. Log out of your social media accounts before visiting our site to prevent data collection.

Data Retention and Deletion

You can access, modify, or delete your account information by using your Shopify account settings. We retain data necessary for order processing and legal requirements. Once retention periods expire, data is permanently deleted.

Your Rights

You have the right to access, correct, or delete your personal data. For inquiries, corrections, or to exercise your rights, contact us at sales@epiccraftings.com.

Updates to Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices and legal requirements. Any updates will be posted on our website.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at:

Epic Craftings Regional Office USA
101 E. Luzerne St. Philadelphia, PA
Email: sales@epiccraftings.com

By using our website and services, you agree to the terms outlined in this privacy policy. Your privacy matters to us, and we are committed to safeguarding your data in compliance with relevant regulations.